Intern, IT Business Applications Analyst, Information Technology Division

22 January 2021

Internship position at a unionized workplace – 37.5 hrs./week

Hourly pay between $16.50 and $18.50 (current salaries), depending on the candidate’s scholarship and experience

Length of internship: 4 months / Summer 2021, exact dates to be confirmed

As a manager of important infrastructure, The Jacques Cartier and Champlain Bridges Incorporated (the Corporation) is a federal Crown corporation established in 1978 that is responsible for the Jacques Cartier Bridge, the Champlain Bridge, the Champlain Bridge Ice Control Structure, the Île des Soeurs Bypass Bridge, the federal sections of Bonaventure Expressway and the Honoré Mercier Bridge, as well as the Melocheville Tunnel.

Every day, the Corporation ensures a safe drive for thousands of users by managing, maintaining and repairing this important infrastructure for Greater Montreal. The Corporation also ensures that these critical structures remain safe, fully functional and aesthetically pleasing both today and in the future. It conducts construction, rehabilitation and reinforcement projects on the infrastructure under its responsibility and oversees the operation and maintenance of these structures.

Get on the right track with the Corporation, where great projects are waiting for you!

SUMMARY

As the IT Business Analyst Intern, Information Technology Division, the selected candidate will report directly to the Director, Information Technology, and will assist the existing IT team in all aspects related to incident management and application requests as well as user training and support.

MAIN DUTIES

Handle user requests;
Analyze, diagnose and resolve incidents;
Perform the necessary initial incident analysis and resolve level-1 incidents;
Maximize user satisfaction by providing close support on the use of applications;
Work and collaborate with your peers to find solutions and solve problems;
Develop a good understanding of business applications;
Update the reference documentation to resolve requests and incidents;
Update user training guides;
Perform all other related tasks as necessary.

REQUIREMENTS

Current enrollment in an undergraduate information technologies program or related program;
Knowledge of business applications and ERP functions such as: SAP Business ByDesign, SAP SuccessFactors, SAP Cloud Platform, IBM Maximo;
Ability to work in a changing and growing environment while staying focused on client needs;
Ability to translate needs into business solutions; demonstrate thoroughness and an eye for detail;
Interpersonal communication skills and ability to motivate your colleagues;
Problem-solving skills;
Excellent ability to work on a team and on tasks with sometimes tight deadlines and variable degrees of urgency;
Ability to manage priorities;
Ability to communicate orally and in writing in both official languages.

OUR OFFER

Further your career in a stimulating and pleasant work environment at a strong organization whose key values are team work, transparency, thoroughness, innovation and commitment.

Send us your resume, cover letter and transcript to [email protected]. Please specify which internship interests you.